1. Acceptance of Terms
By accessing and using our bus rental services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
We provide professional bus rental and transportation services for various purposes including:
- Corporate events and conferences
- Airport and city transfers
- Group tours and sightseeing
- School and educational trips
- Special events and celebrations
3. Booking and Reservations
3.1 Booking Process
- All bookings must be made through our website, phone, or authorized agents
- A valid booking requires confirmation and payment according to our payment terms
- You must provide accurate information for all bookings
3.2 Payment Terms
- Deposit required at time of booking (typically 20-30%)
- Full payment due 7 days before service date
- Accepted payment methods: Credit card, bank transfer, cash (subject to availability)
4. Cancellation and Refund Policy
- More than 14 days before service: Full refund minus 10% administrative fee
- 7-14 days before service: 50% refund
- Less than 7 days before service: No refund
- No-show: No refund
5. Customer Responsibilities
As a customer, you agree to:
- Provide accurate pickup/drop-off information and timing
- Ensure all passengers comply with safety regulations
- Not damage or misuse the vehicle
- Follow driver instructions at all times
- Not consume alcohol or smoke on the vehicle (unless explicitly permitted)
6. Our Responsibilities
We commit to:
- Provide clean, well-maintained vehicles
- Employ professional, licensed drivers
- Maintain proper insurance coverage
- Arrive on time for scheduled pickups
- Ensure passenger safety and comfort
7. Liability and Insurance
Our liability is limited to the extent permitted by law. We maintain comprehensive insurance coverage for all vehicles and operations. Customers are responsible for their personal belongings.
8. Force Majeure
We are not liable for failure to perform services due to circumstances beyond our control, including but not limited to natural disasters, severe weather, government actions, or mechanical failures.
9. Dispute Resolution
Any disputes shall be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to arbitration under the laws of [Your Jurisdiction].
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.
11. Contact Information
For questions about these Terms of Service:
Email: info@example.com
Phone: +1 (123) 456-7890
Last updated: November 25, 2025